For the health and safety of our staff and customers, starting Monday, March 23rd we will be by appointment only. Appointments can be made directly through our website or by phone. We will continue to service all existing customers to the best of our ability. We look forward to resuming normal showroom hours that are open to the public in the coming weeks ahead.
Made-to-order means just that: you order it and our vendor makes it. Choose a size, color, shape and pre-designed pattern and we’ll put your order into production. Lead-times for made-to-order tiles typically vary between 4–8 weeks but can certainly exceed that depending on the product. So please allow enough time for your tile to be made, as rush orders will not be accepted by our vendors.
In most cases no! There are so many patterns and colorways of tile that we are not able to have them all displayed in our showroom.
Yes, samples are recommended as computer monitors and marketing materials can differ in color. Samples are usually a 1–2 week lead time. Cost varies depending on the sample and number of samples required. For your convenience, samples and display boards can also be checked out from our showroom.
We always a recommend a professional tile installer, designer or a contractor calculate tile quantities. They are aware of job site requirements and any special circumstances that may exist.
Yes, we love working with designers, architects, contractors and tile installers.